The Flow Works LLC (dba The Flow Trader Funding) — Digital Services Platform
By accessing or using the website, platform, mobile application, or any service offered by The Flow Works LLC (doing business as "The Flow Trader Funding") ("Company", "we", "our", or "us"), you ("User", "Trader", or "you") agree to be legally bound by these Terms of Service (collectively with the Privacy Policy and Refund Policy, the "Terms"). If you do not agree, you must immediately stop using our services.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting an updated version with a new effective date and, where appropriate, by email. Your continued use of our services after the effective date of any change constitutes your acceptance of the updated Terms.
You must be at least 18 years of age, have full legal capacity to enter into contracts, not be a resident of any country subject to U.S. OFAC sanctions, and not be subject to any legal prohibition on trading financial instruments. By using our services, you represent that you meet all eligibility requirements.
The Company offers fee-based trader performance evaluation programs ("Challenges"). A Challenge is a digital service providing access to a simulated trading environment for a defined period, during which the participant's trading performance is assessed against objective criteria. The Challenge fee is a service fee — not a deposit, investment, or capital contribution. Access to a simulated funded account may be granted upon successful completion, subject to the terms of a separate Funded Trader Agreement.
Funded Accounts are proprietary digital environments owned and operated by the Company. They do not represent real brokerage accounts, real market capital, or investment vehicles. Participants do not deposit funds and acquire no ownership interest in Company assets. Performance-based compensation may be paid under a Funded Trader Agreement, representing service fees — not investment returns.
The Company may offer webinars, courses, video tutorials, written materials, mentorship programs, analytics dashboards, risk calculators, and performance tracking tools. All such content and tools are provided for informational and educational purposes only and do not constitute financial, investment, tax, or legal advice.
The following are expressly excluded from the Company's services:
All Challenges, Funded Accounts, and related trading environments offered by the Company operate on simulated or demo trading platforms. No real funds are deposited, invested, or placed at risk by the User in any financial market. Results generated within these environments are hypothetical and do not represent actual trading.
Hypothetical performance results are generally prepared with the benefit of hindsight and do not involve financial risk. No hypothetical trading record can completely account for the impact of financial risk in actual trading, including the psychological ability to withstand losses. There are numerous other factors related to the markets in general, or to the implementation of any specific trading program, that cannot be fully accounted for in the preparation of hypothetical performance results, and all of which can adversely affect actual trading results.
The User agrees not to abuse any Company-provided service, program, or trading environment. Without limiting the generality of the foregoing, the following are prohibited unless expressly authorized in writing by the Company:
If the Company, in its sole discretion, suspects or determines that a User has engaged in any of the foregoing prohibited practices, the Company reserves the right to disqualify the User from the applicable Challenge or Funded Account, withhold or deny any performance-based compensation otherwise payable, and suspend or terminate the User's account, without prior notice.
To access our services, you must create an account by providing accurate, complete, and current information including your full legal name, email address, and any other information required during registration. You agree to keep this information updated at all times.
You are solely responsible for maintaining the confidentiality of your username and password. You must immediately notify us at contact@flowpropfirm.com of any unauthorized access to or use of your account. The Company will not be liable for any loss resulting from unauthorized use of your account credentials.
Each person may maintain only one registered account unless otherwise expressly authorized in writing by the Company. Creating multiple accounts to circumvent evaluation rules, bans, or limits is prohibited and will result in permanent suspension of all associated accounts.
We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms, suspicious activity, regulatory requirements, or at our sole discretion. Upon termination, your access to all services ceases immediately.
Participation in evaluation programs requires payment of the applicable fee as displayed at the time of purchase. All fees are stated in U.S. Dollars (USD). Fees must be paid in full before access is granted. Fees are service charges — not deposits, investments, or escrow funds.
We accept the payment methods displayed at checkout, which may include major credit and debit cards (Visa, Mastercard, American Express), bank transfers, and cryptocurrency. Payment method availability may vary by region. By submitting a payment, you authorize the Company to charge the stated fee to your selected payment method immediately and in full.
If you subscribe to any recurring service, you authorize the Company to charge your payment method automatically at the agreed billing interval. You may cancel recurring services at any time through your account settings. Cancellation takes effect at the end of the current billing period; no refunds will be issued for the current period.
If a payment fails due to insufficient funds, expired card, or any other reason, access to the relevant service will be suspended until payment is successfully processed. The Company reserves the right to retry the payment up to three (3) times within five (5) business days before canceling the order.
The Company reserves the right to change its fee schedule at any time. Price changes will be effective for new purchases immediately upon posting. Active subscriptions will receive at least 14 days' prior notice of any price change.
All fees are exclusive of applicable taxes. You are solely responsible for all taxes, duties, and levies arising from your use of our services. The Company will not collect or remit taxes on your behalf except as required by law.
If your payment is processed in a currency other than USD, your bank or payment provider may apply exchange rates and conversion fees. The Company is not responsible for any such fees or for fluctuations in exchange rates.
Note: Refund eligibility, exceptions, and the chargeback policy are set out in full in our Refund Policy.
When using our platform, you agree NOT to:
We strive to maintain platform availability but do not guarantee uninterrupted access. Scheduled and unscheduled maintenance, technical failures, force majeure events, or third-party outages may cause interruptions. The Company will not be liable for losses resulting from platform unavailability.
Any content you submit through our platform (messages, feedback, profile information) must be accurate, lawful, and not infringe any third-party rights. We reserve the right to remove content and suspend accounts for violations.
All content, software, algorithms, trademarks, logos, designs, trading rules, educational materials, and other intellectual property available through our services are owned by the Company or its licensors and protected by applicable copyright, trademark, and trade secret laws.
You are granted a limited, personal, non-exclusive, non-transferable, revocable license to use our platform and access our content solely for the purposes permitted under these Terms. This license does not include the right to: sublicense any rights; reproduce or distribute our content; create derivative works; use our brand or trademarks without written permission; or systematically extract data from our platform.
By submitting any content to our platform, you grant the Company a non-exclusive, worldwide, royalty-free license to use, display, and process such content for the purposes of operating and improving our services.
We are committed to preventing money laundering, fraud, and terrorist financing. As a condition of using our funded account and payout services, you agree to complete KYC verification by providing a valid government-issued photo ID, proof of address dated within 90 days, and any additional documentation we reasonably request. We reserve the right to withhold or reverse payouts pending KYC completion. We may file suspicious activity reports (SARs) with relevant authorities without prior notice to you.
THE COMPANY MAKES NO REPRESENTATION THAT: (I) ANY USER WILL PASS ANY EVALUATION PROGRAM; (II) ACCESS TO A FUNDED ACCOUNT WILL RESULT IN PROFITABLE TRADING; (III) PERFORMANCE-BASED COMPENSATION WILL BE EARNED; OR (IV) SIMULATED TRADING RESULTS WILL REFLECT LIVE MARKET PERFORMANCE.
All educational content is provided for informational purposes only and does not constitute financial, investment, tax, or legal advice. Consult qualified professionals before making financial decisions.
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunity, arising from your use of or inability to use our services, regardless of the theory of liability.
The Company's total aggregate liability to you shall not exceed the total fees paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless the Company and its members, managers, officers, employees, agents, and licensors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (i) your use of our services; (ii) your violation of these Terms; (iii) your violation of any applicable law; or (iv) any misrepresentation you make to the Company or third parties in connection with our services.
Our platform may integrate with or link to third-party services including trading platforms, payment processors, KYC providers, and analytics tools. We are not responsible for the content, privacy practices, or reliability of any third-party service. Your use of third-party services is governed by their respective terms and privacy policies. We encourage you to review those policies before providing your data to third parties.
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of law principles.
Before initiating any formal proceeding, you agree to first attempt to resolve the dispute informally by contacting us at contact@flowpropfirm.com with a written description of the issue. We will attempt to resolve it within 15 business days.
If informal resolution fails, any dispute arising from or relating to these Terms or our services shall be resolved exclusively by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA), with proceedings conducted in Sheridan, Wyoming. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction.
Nothing in this section prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.
For questions, complaints, privacy requests, or refund requests:
These Terms, together with the Funded Trader Agreement (where applicable), the Privacy Policy, and the Refund Policy, constitute the entire agreement between you and the Company and supersede all prior communications and agreements regarding our services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.
You may not assign your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations without restriction.
These Terms may be translated for informational purposes. In the event of any conflict between the English version and any translation, the English version shall prevail.